It's quite an interesting practice if you want to give it a try!
The next time someone comes to you with a story, issue or some kind of situation they want to share. Try taking a few deep cleansing breaths as they begin and actually imagine the words they are saying flowing into a giant bowl between the two of you. See it outside of yourself rather than taking it all in and processing it from your physical senses. Allow it all to swirl in the bowl as they speak and witness the actual energy that reveals itself to you as if it were a magical essence wafting up through the air.
Something is ALWAYS trying to reveal itself to us...if only we will observe from our own essence, which is LOVE.
SEE...FEEL...BE...LOVE...it's what you're made of!